The purpose of this role is to manage the Fund Accounting and Administration teams and serve as an Operations manager within RisCura Invest. Which includes overseeing the following:

• Portfolio Administration
• Portfolio Implementation
• Compliance

A key part of the role will include:

• Ensuring all client SLA’s are met
• Ensuring the monthly accounting and periodic regulatory submission for all clients are completed accurately and timeously
• Providing training, guidance and mentorship to identified key individuals in the business ensuring long term retention
• Implementing compliance and risk management controls to identify and manage exposure to liability;
• Taking responsibility for oversight and monitoring of identified issues, and follow-up and communicate to relevant management staff on said issues
• Oversee and manage the annual ISAE 3402 system and process audit, to ensure a clean audit
• The incumbent will also form a part of the business’ leadership and will therefore contribute to the broader business strategy, initiatives and activities that allow for a successfully managed company

• Ability to design, implement and monitor processes.
• Ability to think strategically and see a ‘bigger’ picture
  • Client-centred mindset
  • Strong team management abilities
  • Strong leadership qualities
  • Good interpersonal skills and emotional intelligence
• Excellent management and administration skills
  • Uses initiative, is pro-active and possesses problem solving skills
  • Excellent communication skills (both written and verbal)
  • Thinks in a structured way and can document processes
  • Pays attention to detail
  • Strong numeric and analytical ability
  • Able to work independently but also be a team player
• Have a broad understanding of investment administration, and more specifically investment processes and controls
  • Understanding of ISAE3402 auditing processes
  • Ability to engage with auditors
• Good time management
  • Ability to plan for and work to deadlines
  • Pro-active approach to managing own and others’ deadlines
  • Manage own priorities in line with the team needs
  • Able to work under pressure
  • Willing to put in long hours when needed
• Accepts and lives the company values

• Managing staff
  • Provide training, guidance and mentorship to identified key individuals in the business ensuring long term retention.
  • Set comprehensive goals for performance and growth
  • Responsible for motivation and development of the team
  • Gain an understanding of frustrations, inefficiencies and recurring issues from the staff performing the processes
  • Set up continuous ongoing standardised training for new staff or refresher training for existing staff
  • Identify and plan to reduce key man risk within the various functions.
• Business management
  • Give strategic input into the broader business strategy including growth plans, strategic revenue initiatives and new business initiatives.
  • Together with the management committee assist in developing and maintaining the desired organisational culture.
  • Continuously enhancing and keeping abreast of industry and trends
• Client & third-party management
  • Review of technical elements of contracts should a third party be involved in providing services to ensure full understanding of the cost implications.
  • Provide input on taking on new clients with bespoke structures. This could include liaising with clients to gain full understanding of their expectations and needs.
• Reviewing and monitoring process and controls
  • Monitor error and omissions reporting and root causes, to implement mitigation opportunities to increase operational efficiency;
  • Review incident reports and attend incident report discussions to identify unmitigated risks / instances where processes are not being followed.
  • Identify control deficiencies (unmitigated risks)
  • Research and implement changes or enhancements to processes to eliminate control deficiencies
  • Continuous auditing of the operating effectiveness of controls against the process documentation
  • Review and update the ISAE3402 report for any changes in processes
  • Liaise with the auditors on the ISAE3402 testing process (project manage the audit)
• Drive system enhancements and process automation.
  • Review and documentation of processes through discussions with senior staff members as well as observing the processes while being performed
  • Identify where processes overlap and determine where processes can be combined or enhanced to mitigate additional risks
  • Implementation of changes or enhancements to processes and controls (could include historic data take-on, set up of static data such as account details / instrument set up etc)

Key relationships with:

• Portfolio management team
• Software development teams
• Compliance analysts
• Chief Operating Officer
• Employee benefit administrators
• Investment administrators
• Clients

RisCura business and divisions:

• RisCura Analytics (Risk & Performance reporting, Compliance reporting)
• RisCura Solutions (Consultants on joint clients, shared services such as the Delegated Investment solutions)
• Corporate Services (Billing, budgets, financial reporting)